Help Center › Features
Call analytics
See total calls, talk time, connected rate and monthly charts — then export or share the report.
Open Analytics
- Open Dialmio and stay on the Home screen.
- At the bottom of the call list, tap Analytics (next to All and your SIM chips).
The top of the screen shows the total calls and total talk time for the period you choose.
Choose a date range and SIM
- Tap Today, Last 7 days, This month or All time.
- For your own dates tap Custom, pick the start date and end date on the calendar and tap Apply.
- Tap a SIM chip (for example airtel or Vi India) to see only that SIM's calls.
Summary tab
Summary shows each number as a ring so you can read it at a glance:
| Ring | Meaning |
|---|---|
| Incoming / Outgoing | Calls received and made, with talk time under each |
| Missed | Incoming calls you did not answer |
| Connected | Calls that were answered, with total talk time |
| Unique | Different phone numbers you spoke with |
| Rejected | Calls you declined |
| Lost Lead | Calls with numbers marked as lost leads |
| Blocked / Spam | Calls from blocked or spam numbers |
Analysis tab
Tap Analysis to see the same figures as a list: total calls, incoming and outgoing (count and time), missed, rejected, connected with connect rate %, unique numbers, lost leads, blocked, spam, total talk time and WhatsApp.
Monthly charts
Scroll down to see two charts:
- Call count (per month) — incoming, outgoing, missed and rejected calls each month.
- Call duration (hours) — incoming and outgoing talk time each month.
Export and share the report
- Scroll to the bottom to Export calls. It exports the calls for the range you selected.
- Tap Excel or PDF to save the file or share it.
- Tap Share today's report to send today's call summary — for example to your manager on WhatsApp.
TipUse Custom with one SIM selected to check a single team member's or a single number's performance for any period.
Video guide
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